Our Tow Truck Company

What makes a tow truck company stand out from the pack. CEO Bill Byers explains.

What categories of equipment does your tow truck company have?
Does your Byers handle truck towing as well as car towing?
Does your tow truck service handle roadside assistance?
Does your tow truck service handle off-road recovery?
How quickly can your tow company get to me?
How is your tow truck company different than other tow service companies in the area?

What categories of equipment does your tow truck company have?

Byers Wrecker handles roadside assistance using pickup trucks and service vehicles…and that’s when we do jumpstarts, lockouts, flat tires and vehicles that are out of gas. We also do medium and light duty towing with ¾ ton and 1 ton diesel trucks…and that’s when we help with automotive tows, winch-outs as well as mall box trucks, FedEx trucks, UPS trucks and delivery trucks. Our heavy duty and recovery is handled by our heavy duty trucks and rotators. For heavy duty work we often help large straight trucks, large box trucks, semi tractors, tractor trailers, gravel trucks and cement trucks.

Does your Byers handle truck towing as well as car towing?

Simply picking up a car either with a wrecker or a flatbed and where you load that the vehicle and transport from point a to point B requires know-how but is less complicated. Heavy duty (with trucks) is a lot more entailed because of the trucks weight difference. You have to be able to hook up the airline supply -the vehicle air. You have to know how to connect to transmission linkages or transmission drive lightings. You have to be able to operate their brakes. You might choose to transport the tractor and trailer as one unit. Then we have to decide what the law is according to the State of Michigan.

Does your tow truck service handle roadside assistance?

Yes, we sure do. We handle any kind of lockout, refuel, tire change, towing.

Does your tow truck service handle off-road recovery?

Off-road recovery is your cement trucks, your construction equipment, bulldozers, excavators. We have specialized trucks, all-wheel drive trucks that go out and field farm tractors and trucks. This includes bulldozers, excavators, any type of equipment that might work off-road. Sometimes this means recovering four-wheel drive vehicles out in the fields and slumps when people go out and play.

How quickly can your tow company get to me?

We average anywhere between 30 and 45 minutes and we are open 24 a day, 365 days a year.

How is your tow truck company different than other tow service companies in the area?

Well, we have extremely well-trained people. We do in house training, every month. Our drivers are uniformed, clean and neat. We drive modern day equipment, well-equipped in every way. We try to pride ourselves on customer relations. We are trained on customer relations. We are here to mitigate a situation where somebody is having a bad day and try to make it into a better day for them.

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